Top-rated independent shop
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Two minutes here saves the phone tag: appliance, fault, ZIP. We call back with a booking and a written quote before anything else happens.
- A real person answers
- Open 7 days
- Written quote before work starts
- All major brands, gas & electric
What happens after you send it
No call centre, no obligation, and the number you approve is the number you pay.
- 1A real person calls you backUsually the same working day, to confirm the fault and your address.
- 2You get the quote in writingVisit, parts and labour, before anyone touches the appliance.
- 3You decideApprove it and we book the visit. Say no and that is the end of it.
What homeowners say after the visit
“The tech talked me OUT of a repair that would not have lasted. You do not forget that kind of honesty.”
Art B.Birmingham, AL“Washer error code meant nothing to me. He knew it on sight and had it cleared in under an hour.”
June C.Newport News, VA“Polite on the phone, polite at the door, and the laundry room was cleaner when he left than when he came.”
Earl D.Springfield, MOQuestions people ask first
Is the quote really free?
No charge for the quote. You see the number in writing first and decide from there.
Who calls me, and when?
A real person from our team calls you back, usually the same day during business hours, to confirm the fault and book a visit. No call centre, no robots.
Does sending this book a repair?
Nothing is booked until you say so. The written quote comes first and the decision stays yours.
How fast can you come out?
It depends on the day's routing. Urgent situations, especially a warm fridge or a leak, get moved up when we can.
How it works
- Step 1
Tell us the symptom
Call us or fill out the form and tell us what you hear, smell, or see. Buzzing, leaking, no heat. Plain talk is fine. We'll ask a few questions and set a visit window.
- Step 2
We come look
A technician shows up in the window, pulls the unit out, and tests it. No guessing games. We explain what failed and why, in words that make sense on your back porch.
- Step 3
We fix it
Common parts ride with us, so a lot of repairs finish on that first visit. If a part has to be ordered, we tell you plainly and set the return date before we pull out of your driveway.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Storm-season surge damageLightning and blinking power hurt control boards. You get an oven that lights up but won't heat, or a washer that quits mid-cycle. We test boards and wiring before we replace anything, so you know what the surge actually took out.
- Clay dust and lintRed clay dust and lint choke dryer vents and condenser coils. That's where long dry times and a hot laundry room come from, and it's why a fridge runs nonstop. We check airflow every visit, because a clogged vent kills a good machine slowly.
- Straight talk, no runaroundWe tell you what's wrong and what it takes to fix. If a machine is worn past sense, we say that too, and you decide. No pressure and no jargon. We don't dress up an upsell as advice.
- Independent and localWe're a Nashville crew, not a call center. As an independent shop we repair all major brands. Call us and you get a real person, somebody who knows the roads we drive.
- All major brands, gas & electricIndependent service on Whirlpool, LG, Samsung, GE, Maytag, Bosch, KitchenAid and the rest.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
Your quote
Rather explain it out loud?
Calls welcome: the fault gets described, the quote still shows up in writing.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →